Welcome to NMG Auto Workshop! These terms and conditions outline the rules and regulations for using our website and engaging with our services. By accessing our website and/or utilizing our services, you accept these terms in full. If you disagree with any part of these terms, you may not use our website or services.
1. Definitions
- "NMG Auto Workshop", "we," "us," or "our" refers to the automotive service provider located at 58HP+66F Dubai - United Arab Emirates.
- "Customer", "you," or "your" refers to the person or entity using our services or accessing our website.
- "Services" refers to the range of automotive services we provide, including car repairs, inspections, maintenance, and more.
2. Use of Our Website
By using our website, you agree to the following:
- Content: The content on our website is for informational purposes only. While we aim to keep information up to date, we do not guarantee the accuracy, completeness, or reliability of any information on our website.
- Links: Our website may contain links to third-party websites. These links are provided for convenience and do not signify endorsement. We are not responsible for the content or availability of any linked websites.
- Prohibited Activities: You agree not to use our website in any way that could damage or impair its availability or functionality, or for any illegal or unauthorized purpose.
3. Services Provided
- Scope of Services: NMG Auto Workshop offers a wide range of automotive services, including but not limited to general repairs, body shop services, tire and wheel services, gearbox repairs, and engine repairs.
- Service Appointments: You may schedule an appointment through our website, by phone, or in person. Appointment times are subject to availability. We will make every effort to complete services within the agreed timeframe, but delays may occur due to unforeseen circumstances.
- Service Estimates: Prior to starting any work on your vehicle, we will provide a cost estimate based on the information available. This estimate may change if additional issues are discovered during the service.
- Service Completion: You are responsible for collecting your vehicle within the agreed-upon time frame once services are completed. We are not liable for any damage or additional costs incurred due to delayed collection.
4. Payment Terms
- Payment Due: Payment is due upon completion of services unless otherwise agreed upon. We accept cash, credit cards, and other payment methods as specified on our website or at our workshop.
- Refunds: Refunds for services rendered are generally not provided. However, if you are dissatisfied with the service, please contact us, and we will work to resolve the issue.
5. Warranty on Services
- Service Guarantee: We stand by the quality of our services. Most repairs performed at NMG Auto Workshop come with a warranty, which covers parts and labor for a specified period. The terms of the warranty will be provided to you upon service completion.
- Exclusions: The warranty does not cover damage caused by misuse, neglect, accidents, or unauthorized repairs performed by third parties. Regular wear and tear are also excluded from warranty coverage.
6. Liability
- Vehicle Damage: NMG Auto Workshop is not liable for any damage to your vehicle caused by natural disasters, theft, accidents, or events outside our control while the vehicle is at our workshop.
- Personal Belongings: We are not responsible for the loss of any personal belongings left inside your vehicle during service.
- Limitation of Liability: In no event shall NMG Auto Workshop be liable for any indirect, incidental, or consequential damages arising out of your use of our services or website.
7. Cancellation Policy
- Service Cancellation: If you need to cancel or reschedule an appointment, please notify us at least 24 hours in advance. Failure to provide timely notice may result in cancellation fees.
- Refunds on Pre-Paid Services: If you cancel a pre-paid service appointment within the allowed time frame, a full refund will be issued. Refunds for late cancellations may be subject to deduction of cancellation fees.
8. Privacy Policy
Your privacy is important to us. Please review our Privacy Policy for details on how we collect, use, and safeguard your personal information.
9. Changes to Terms and Conditions
NMG Auto Workshop reserves the right to modify these Terms and Conditions at any time. We will notify you of any significant changes by updating the effective date at the top of this page. Your continued use of our website or services following any changes indicates your acceptance of the updated terms.
10. Governing Law
These Terms and Conditions shall be governed and construed in accordance with the laws of the United Arab Emirates, without regard to its conflict of law provisions.
11. Contact Us
If you have any questions or concerns regarding these Terms and Conditions, please contact us at:
NMG Auto Workshop
Location: 58HP+66F Dubai - United Arab Emirates
Phone: 0543099871
Email: admin@nmgautoworkshop.com
